PRIVACY POLICY

Effective Date: May 1,2025

At Prime Point Digital Solutions (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit or interact with our website, www.primepoint.digital (“Website”).

By using our Website, you consent to the practices described in this policy.

  1. What Information We Collect

We may collect the following types of personal information:

  • Name and contact details (e.g. email address, phone number)
  • Business name and website
  • IP address and browser information
  • Pages visited and time spent on the Website
  • Any other information you provide via contact forms or communications
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  1. How We Collect Information

We collect personal information in several ways, including:

  • When you fill out a form on our Website (e.g. contact form, quote request)
  • When you communicate with us via email or phone
  • Through cookies and other tracking technologies when you use our Website
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  1. How We Use Your Information

We use your information for the following purposes:

  • To respond to enquiries and provide customer support
  • To deliver our digital services (e.g. web development, hosting, marketing)
  • To improve our Website, services, and user experience
  • To send newsletters or promotional emails (only if you have opted in)
  • To comply with legal obligations
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  1. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

  • Trusted third-party service providers (e.g. hosting providers, email platforms) who assist in our operations
  • Legal or regulatory authorities if required by law
  • Contractors and subcontractors who are bound by confidentiality obligations
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  1. Cookies and Analytics

Our Website uses cookies and third-party tools such as Google Analytics to track user behavior and gather insights. Cookies do not personally identify you but help us improve our services. You can control cookies through your browser settings.

 

  1. Security

We take reasonable steps to protect the personal information we collect from misuse, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

  1. Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, incomplete, or outdated. Contact us using the details below.

 

  1. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Your continued use of the Website constitutes your acceptance of the updated policy.

 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

 

Prime Point Digital Solutions
Email: connect@primepoint.digital
Phone: 0416 817 560

ABN  39799433745
Website: www.primepoint.digital